Appointments

To book an appointment, please call us at the surgery on 0191 388 5600 or alternatively book your appointment using the online booking system.

We have a variety of different appointments available including: pre-booked appointments, appointments which are released on the day and Saturday appointments which are available through 111. We offer both telephone and face to face appointments with health care professionals so please inform the receptionist if you prefer a telephone or face to face appointment.

When booking an appointment, our reception team will ask for information regarding your appointment request. Our reception team are here to help you and have been trained to support patients by signposting you to the most appropriate professional or service. All of our staff are bound by confidentiality agreements and we would appreciate your co-operation with this.

Cancelling Appointments 

If you have booked an appointment that you can no longer attend, or is no longer needed, please contact the surgery to cancel your appointment so this can be offered to another patient in need. 

Patients who do not attend their appointments incur a significant cost to the practice. 

For further information on appointments, self-care and minor ailments take a look at our appointments document.